SERVQUAL KKM CLINIC

Who Can Come To The Clinic

- Involved in patient satisfaction survey using SERVQUAL KKM method
- Unable to analyze the patient satisfaction survey using SERVQUAL KKM method
- Facing difficulties in preparing report using SERVQUAL KKM
- Interested to know further on SERVQUAL KKM online

Course Information

Date : 22nd (Session 1) & 23rd (Session 2) November 2016
Time : 8.00a.m - 5.00p.m
Venue : Bilik Zirkon, Institute for Health Management
Maximum : 20 participants per session
Contact : Dr Saravanan a/l S.R Sundaramurthy - dr_saravanan@moh.gov.my / Tel: 03 2296 2888
Mohd Idris Omar - idris74.moh@1govuc.gov.my / Tel: 03 2296 2875
Nurul Syarbani Eliana Musa - eliana.moh@1govuc.gov.my / Tel: 03 2296 2877

SERVQUAL KKM Clinic